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Definitions

Client: any professional or natural person capable within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions. Services: https://romaincoach.com provides Clients with the following: Content: All elements constituting the information present on the Site, including texts, images, videos. Customer Information: Hereinafter referred to as “Information” which corresponds to all personal data that may be held by https://romaincoach.com for the management of your account, customer relationship management, and for analysis and statistics purposes.

User: Internet user connecting to and using the aforementioned site. Personal Information: “Information that, in any form whatsoever, directly or indirectly allows the identification of the individuals to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978). The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

  1. Presentation of the website.

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, regarding confidence in the digital economy, users of the website https://romaincoach.com are informed of the identity of the various parties involved in its creation and monitoring:

Owner: Romain Lala-Bouali
Publication Manager: Romain Lala Bouali – contact(@) romaincoach.com.
The publication manager can be an individual or a legal entity.
Webmaster: Romain Lala Bouali – contact(@) romaincoach.com.
Hosting Provider: ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Romain Lala Bouali – contact(@) romaincoach.com.

  1. General terms of use of the website and services offered.

The Site is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not reuse, transfer, or exploit, for its own account, all or part of the elements or works on the Site. The use of the website https://romaincoach.com implies full and complete acceptance of the following terms of use. These terms of use may be modified or supplemented at any time, so users of the website https://romaincoach.com are encouraged to regularly review them. This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://romaincoach.com, in which case prior notice of the dates and times of the intervention will be provided to users. The website https://romaincoach.com is regularly updated by the responsible person at https://romaincoach.com. Likewise, the legal notices may be modified at any time, and they are binding on the user, who is invited to refer to them as often as possible to become aware of any changes.

  1. Description of the services provided.

The website https://romaincoach.com aims to provide information about all the activities of the company. https://romaincoach.com strives to provide the most accurate information possible on the website https://romaincoach.com. However, it shall not be held responsible for any omissions, inaccuracies, or deficiencies in the update, whether caused by itself or by third-party partners who provide this information. All the information provided on the website https://romaincoach.com is for informational purposes only and may evolve. Furthermore, the information on the website https://romaincoach.com is not exhaustive and is subject to changes that may have been made since it was published.

  1. Contractual limitations on technical data.

The website uses JavaScript technology. The website shall not be held responsible for any material damages resulting from its use. In addition, the user of the website agrees to access the site using recent equipment, free from viruses, and with an up-to-date latest-generation browser. The website https://romaincoach.com is hosted by a provider within the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679). The objective is to provide a service that ensures the highest accessibility rate. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of its infrastructure, infrastructure failures, or if the services generate traffic deemed abnormal. https://romaincoach.com and the hosting provider shall not be held responsible in case of malfunctioning of the Internet network, telephone lines, or computer and telephony equipment, particularly due to network congestion preventing access to the server.

  1. Intellectual Property and Counterfeiting.

https://romaincoach.com is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, unless prior written authorization is obtained from https://romaincoach.com. Any unauthorized use of the site or any of its elements will be considered as counterfeiting and will be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

  1. Limitations of Liability.

https://romaincoach.com acts as the publisher of the website. https://romaincoach.com is responsible for the quality and accuracy of the content it publishes. https://romaincoach.com shall not be held liable for any direct or indirect damages caused to the user’s equipment when accessing the website https://romaincoach.com, resulting either from the use of equipment that does not meet the specifications mentioned in point 4 or from the occurrence of a bug or incompatibility. https://romaincoach.com shall also not be held liable for any indirect damages (such as loss of market or opportunity) resulting from the use of the website https://romaincoach.com. Interactive spaces (possibility to ask questions in the contact space) are available to users. https://romaincoach.com reserves the right to remove, without prior notice, any content posted in these spaces that would violate applicable laws in France, especially regarding data protection. If necessary, https://romaincoach.com also reserves the right to question the civil and/or criminal liability of the user, particularly in the event of a message of a racist, offensive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

  1. Management of Personal Data.

The Client is informed of the regulations concerning marketing communication, the Law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Controllers

For Personal Data collected during the creation of the User’s personal account and their navigation on the Site, the data controller is: Romain Lala-Bouali. https://romaincoach.com represented by Romain LaLa Bouali, its legal representative. As the data controller for the data it collects, https://romaincoach.com undertakes to comply with the applicable legal provisions. It is notably the responsibility of the Client to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consent, with complete information on the processing of their personal data, and to maintain a register of the processing activities in accordance with reality. Whenever https://romaincoach.com processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://romaincoach.com processes them.

7.2 Purpose of the Collected Data

https://romaincoach.com may process all or part of the data for the following purposes:

  • To enable navigation on the Site and the management and traceability of the services and orders requested by the user: connection and usage data on the Site, invoicing, order history, etc.
  • To prevent and fight against computer fraud (such as spamming, hacking): hardware used for navigation, IP address, hashed password.
  • To improve navigation on the Site: connection and usage data.
  • To conduct optional satisfaction surveys on https://romaincoach.com: email address.
  • To conduct communication campaigns (SMS, email): phone number, email address. https://romaincoach.com does not commercialize the personal data of its users, which are used only out of necessity or for statistical and analysis purposes.

7.3 Right of Access, Rectification, and Opposition

In accordance with the applicable European regulations, Users of https://romaincoach.com have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR) of their personal data, as well as the right to update and complete it.
  • Right to lock or erase their personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or when its collection, use, communication, or storage is prohibited.
  • Right to withdraw consent at any time (Article 13-2c GDPR).
  • Right to limit the processing of their personal data (Article 18 GDPR).
  • Right to object to the processing of their personal data (Article 21 GDPR).
  • Right to data portability for the data they have provided, when the processing is based on their consent or on a contract (Article 20 GDPR).
  • Right to define the fate of their data after their death and to choose to whom https://romaincoach.com should or should not communicate their data to a designated third party beforehand. Once https://romaincoach.com becomes aware of the death of a User and in the absence of instructions from the User, https://romaincoach.com undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation. If the User wishes to know how https://romaincoach.com uses their Personal Data, request its rectification, or oppose its processing, the User can contact https://romaincoach.com in writing at the following address: ROMAINCOACH – DPO, Romain LaLa Bouali. In this case, the User must indicate the Personal Data they would like https://romaincoach.com to correct, update, or delete, and provide precise identification by attaching a copy of an identification document (ID card or passport). Requests for the deletion of Personal Data are subject to the obligations imposed on https://romaincoach.com by law, particularly in terms of data retention or archiving. Finally, users of https://romaincoach.com have the right to file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-Disclosure of Personal Data

https://romaincoach.com is committed to not processing, hosting, or transferring the Information collected from its Clients to a country located outside the European Union or recognized as “not adequate” by the European Commission without informing the Client beforehand. However, https://romaincoach.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: No. 2016-679). https://romaincoach.comundertakes to take all necessary precautions to preserve the security of the Information and, in particular, to prevent it from being disclosed to unauthorized third parties. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://romaincoach.com, it must promptly inform the Client and communicate the corrective measures taken. Furthermore, https://romaincoach.com does not collect any “sensitive data.” The Personal Data of the User may be processed by subsidiaries of https://romaincoach.comand subcontractors (service providers) solely for the purposes of this policy. Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of https://romaincoach.com Users are primarily the agents of our customer service.

  1. Incident Notification

Despite the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and providing them with all the necessary information to assist them in complying with their own regulatory reporting obligations. No personal information of the user of the website https://romaincoach.com is published without the user’s knowledge, exchanged, transferred, or sold on any medium to third parties. Only the hypothesis of the acquisition of https://romaincoach.com and its rights would allow the transmission of said information to the potential acquirer, who would, in turn, be bound by the same obligation to store and modify data vis-à-vis the user of the website https://romaincoach.com. Security To ensure the security and confidentiality of Personal Data and Health Data, https://romaincoach.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords. When processing Personal Data, https://romaincoach.com takes all reasonable measures to protect them from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  1. Hypertext links, “cookies,” and internet tags (“tags”).

The website https://romaincoach.com contains a number of hypertext links to other websites, authorized by https://romaincoach.com. However, https://romaincoach.com does not have the ability to verify the content of the visited websites and, therefore, assumes no responsibility in this regard. Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge through the disabling options provided and mentioned below, although this may limit or prevent access to all or part of the services offered by the site.

9.1. “COOKIES”

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not pose any risk to the User’s terminal.

https://romaincoach.com may process User information about their visit to the Site, such as the pages viewed and the searches conducted. This information allows https://romaincoach.com to improve the content of the Site and the User’s navigation.

Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept Cookies. This can be set to either systematically accept or reject Cookies, or to prompt the User to accept or reject them on a case-by-case basis. However, https://romaincoach.com informs the User that in such a case, the functionalities of their browser may not be fully available.

If the User refuses to store Cookies on their terminal or browser or if the User deletes the Cookies stored on their terminal, the User is informed that their navigation and experience on the Site may be limited. This may also be the case when https://romaincoach.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

In such cases, https://romaincoach.com disclaims all liability for the consequences related to the degraded functioning of the Site and the services possibly offered by https://romaincoach.com resulting from (i) the User’s refusal of Cookies, or (ii) the impossibility for https://romaincoach.com to store or access the Cookies necessary for their operation due to the User’s choice. Each browser has different configuration settings for managing Cookies and User preferences. These settings can be found in the browser’s help menu, which will explain how the User can modify their Cookie preferences.

At any time, the User can choose to express and modify their Cookie preferences. Furthermore, https://romaincoach.com may use the services of external providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the dedicated icons for social networks Twitter, Facebook, LinkedIn, and Google Plus on the website of https://romaincoach.com or in its mobile application, and if the User has accepted the deposit of cookies by continuing their navigation on the website or mobile application of https://romaincoach.com, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on their devices (computer, tablet, mobile phone).

These types of cookies are only deposited on the devices if the User consents to it by continuing their navigation on the website or mobile application of https://romaincoach.com. However, at any time, the User can revoke their consent to https://romaincoach.com depositing this type of cookies.

Article 9.2. INTERNET TAGS (“TAGS”)

https://romaincoach.com may occasionally use internet tags (also known as “tags” or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics specialist partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements that allow users to access the Site and on different pages of the Site. This technology allows https://romaincoach.com to evaluate visitor responses to the Site and the effectiveness of its actions (e.g., the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://romaincoach.com, and provide other services related to the use of the Site and the Internet.

  1. Applicable Law and Jurisdiction

Any dispute relating to the use of the website https://romaincoach.com is subject to French law. Except where prohibited by law, exclusive jurisdiction is given to the competent courts.